Forum Discussion
Restoring exam's result
You should be able to access it through your Learn profile which will connect you to your PVUE dashboard.
If it’s not there, we cannot recreate the report for you.
Thank you, hope this helps!
Community ManagerMindyAllison can you help here?
Hi JillArmour @MindyAllison @Mindy_Rosenthal!
Unfortunately, I couldn't locate my exam report on my Learn profile (https://learn.microsoft.com/en-us/users/<profile_id>), and I suspect my registration details since then may have been lost.
Could you please assist me in recreating the report?I'm willing to provide my Invoice Number, Candidate ID (MSXXXXXXXXXX), full name, and the Date of the exam if necessary.Update:
Just read more precisely your responses and understood that you can't recreate. Maybe is there another way?Your help is crucial, and I appreciate your support in resolving this matter.
Unfortunately, we don't have a way of restoring that exam result. I've directly asked the exam/cert team, and that was the direct answer from them.
You can try going here: https://aka.ms/ILTSupport and submitting a new support question to see if our Microsoft support team has any further suggestions.
Thank you
- Thank you for your the help!
- Hi, can you please tell whether there is a chance to resolve this issue?
- JillArmourMicrosoft
dsych apologies for the delay, MindyAllison has been out sick, but she will get back to you as soon as she can. Thank you for your patience!
