Forum Discussion
DanDonohue
Microsoft
MicrosoftRESOLVED: October 30 Issue with Achievement Code Creation
November 3, 2025 Update: Achievement code requesting has resumed. There was an outage on October 30 - 31. If you're still experiencing the inability to generate achievement codes please 1) log out an...
Want to loop back, we were able to resolve this.
For all others having similar issues-
Some of the newer/smaller TSPs seemed to be most affected by this. Our way forward was to create another admin account to create credentials- the same way you do when you first set it up. This is relatively easy to do as you just need an email address. It should be approved the same way as when you first set it up.
Thank you to DanDonohue for the guidance and JillArmourMicrosoft for supporting this thread.
- JillArmourMicrosoft
Community Manager
JJones_ WONDERFUL NEWS!! Glad to hear it. Thank you for coming back to post this for others to see.
