Forum Discussion

Microsoft

Aug 07, 2025

Solved

RESOLVED: October 30 Issue with Achievement Code Creation

November 3, 2025 Update: Achievement code requesting has resumed. There was an outage on October 30 - 31. If you're still experiencing the inability to generate achievement codes please 1) log out an...

courseware

Partner Program

DanDonohue
Oct 01, 2025
Hi NicolaFerrini, is this still an issue? If so, please send me a DM with your company name and the email address you're accessing your Learn Admin account with.

Josh_Bowers

MCT

Oct 21, 2025

Hi DanDonohue ,

I've sent a couple of direct messages to you about this issue and have heard no reply yet ☹️.

Could you please provide on update ASAP? The inability to create achievement codes is causing a big issue for us with our clients. 😭

JillArmourMicrosoft
Community Manager
Oct 23, 2025
Josh_Bowers I connected with DanDonohue and he says you two have been exchanging IM's. Glad to hear you are getting help! Good luck and thanks for being part of the community! - jill
DanDonohue
Microsoft
Oct 23, 2025
Hi Josh, have replied to your IM.
- Josh_Bowers
  MCT
  Oct 23, 2025
  Hi DanDonohue & JillArmourMicrosoft ,
  
  Sorry to be a nuisance, but no message has appeared in my inbox. Not sure if something is going on with the portal.
  - JillArmourMicrosoft
    Community Manager
    Oct 23, 2025
    Hum. that is strange. I'll sending you a message right now. Please respond back if you get it!