Forum Discussion

DanDonohue's avatar
DanDonohue
Icon for Microsoft rankMicrosoft
Aug 07, 2025
Solved

RESOLVED: October 30 Issue with Achievement Code Creation

November 3, 2025 Update: Achievement code requesting has resumed. There was an outage on October 30 - 31. If you're still experiencing the inability to generate achievement codes please 1) log out an...
courseware
Partner Program
  • DanDonohue's avatar
    DanDonohue
    Oct 01, 2025

    Hi NicolaFerrini​, is this still an issue? If so, please send me a DM with your company name and the email address you're accessing your Learn Admin account with. 

    • Miranda1's avatar
      Miranda1
      MCT
      Feb 27, 2026

      Hey DanDonohue​ .

      In August last year, one of our MCTs (Marcelo Pacifico) requested the supporting document for our company - OneFactory Ltda. The document proves our Microsoft partnership in training. The issue is that we need a new, updated document, as some contracts with new companies are requiring it. Our document is signed by you. 

      OneFactory Tecnologia da Informação Ltda - Partner ID: 6646792.

      Could you help us with this, please?

      Thank you in advance!