Forum Discussion
PhantipK
Oct 27, 2026MCT
Novituz: Verification Request for Courseware Completions and Achievement Code Redemptions
We are currently working with Microsoft Partner Support regarding our Microsoft Training Services Partner metrics and would appreciate your assistance in verifying learner completion data. Our organ...
PhantipK
Oct 28, 2026MCT
Hello DanDonohue - Thank you for the clarification regarding the dashboard update schedule.
The learner activity we're referring to is from May, so it should have been reflected in the TSP dashboard by now based on the timeline you described.
I was advised that I should create a post on the forum. I'll send you a direct message with our Partner ID so we can investigate this further.
Thank you.
PhantipK
Nov 02, 2026MCT
Hello DanDonohue and JillArmourMicrosoft - I sent Dan a direct message with our Partner ID and Microsoft partner support tracking ID. Could you please help investigate?
Thank you.
- DanDonohueNov 06, 2026
Microsoft
Hi PhantipK, just responded.
- JillArmourMicrosoftNov 02, 2026
Community Manager
Thanks for the re-ping. DanDonohue will get back to you! Hang in there. 🤩