Novituz: Verification Request for Courseware Completions and Achievement Code Redemptions

Hi,

I'm a TSP too, so I hope this helps.

Courseware completions come from learners redeeming achievement codes on Microsoft Learn, not from Pearson VUE. Pearson can only confirm exam unit (voucher) purchases. You can check your completions yourself in Partner Center:

1. Go to Partner Center → Training Services Partner (left menu).

2. On the Courseware completions card, click View details.

3. Click Download to get the Excel report.

The Excel has these columns: Month, SourceSystem, MPNLocationID, MPNLocationName, MPNLocationCountry, CourseId, RedemptionCode, CoursesRedeemed, CourseLevel, Weightage, PointsAwarded.

What to check:

- MPNLocationID: must be YOUR partner location ID. If not, the codes were tagged to another ID.

- CourseId and RedemptionCode: match them against your class records.

- CoursesRedeemed: compare with the number of learners who attended. A lower number means some learners didn't redeem.

- Weightage/PointsAwarded: Fundamentals and courses of 2 days or less = 0.5 point, 3+ days = 1 point. Fundamentals are capped at 300 points.

Also note the timing: the dashboard refreshes monthly. Check "Last Refreshed" and "Includes data through" on the page. Redemptions after that date will only appear at the next refresh.

If a class is missing from the file and the timing is correct, share the CourseId, delivery dates and redemption numbers with Microsoft Partner Center support or here in the community, so Microsoft can check it on their side.

Hope this helps!

Abirami Seeni

MCT | Founder, CertTulen Academy