Forum Discussion
MicrosoftNew Training Services Partner Onboarding Update
Hello new TSPs.
We are currently updating the onboarding process to provide better communications around process and timing. While we work to update, please send me a private message if you have completed the onboarding form and you are currently waiting on a response.
I anticipate this workaround to last for a few weeks and for us to have a new process in place in January. Once the update is complete and the normal process resumes, I will delete this thread.
Thanks,
Dan
37 Replies
if we are a current action pack partner and it is expiring do we need to fill this form?
- DanDonohue
Hi PakWarrior, please send me a DM with your name, partner name, and Microsoft ID and I can check to see your status.
No, if you are already a TSP then you do not need to go through the Onboarding process. Action Pack (and its replacement partner benefit packages) is no longer required to be a TSP.
Hi Dan,
I have completed the onboarding form back in April 24, 2025, but have not gotten a response yet. I contacted Microsoft Support and was redirected here.
- JillArmourMicrosoft
Community Manager
Hello! DanDonohue is currently out of office, but when he returns he will get back to you. 😀Hang in there!
JillArmour JillArmourMicrosoft is DanDonohue still out of office? When can we get support?
Hi Dan
we have filled the partner onboarding form 2 weeks ago and we are currently waiting for the TSP status. how long does it usually take for the onboarding process?
- DanDonohue
Hi Suhail010,
I see a welcome email went out to someone with your name on April 28th. Please send me a private message with your name, email, and company name and I can confirm.
Hi DanDonohue ,
I'm having the same issue as Ramona mentioned regarding the private messaging.
Could you reach out to me on LinkedIn https://www.linkedin.com/in/hans-muns-78a50b197/ ? I'm currently waiting for the TSP status so I can deliver a course.- DanDonohue
Hi Hans - I've reached out via LinkedIn.
DanDonohue Thank you for posting. I do need your assistance (having filled out the form twice after purchasing the action pack last summer and all of the other prescribed steps) but am unable to contact you via private messaging due to the issue described here: https://techcommunity.microsoft.com/discussions/communityquestions/inbox--private-messages-broken-on-my-profile/4381929
I can be reached on LinkedIn or through my website https://fuzioncloud.com/fc-contact
- DanDonohue
Hi Ramona - I've reached out via LinkedIn.
