Forum Discussion

Copper Contributor

Aug 27, 2023

Solved

Move MS Learn training info to new email/ account

Hi,

A few months ago someone helped me migrate my MS Learn certifications to my new email address. This worked but my past training activity and XP points did not migrate across. Is it possible to also bring those across to the new email/account as well?

Jess

learning

Mindy_Allison
Aug 31, 2023
JessMc16

Hi Jess --

Please refer to the Resources PPT I attached to this response. Pages 17-36 on how to merge multiple accounts to one Learn Profile.

Please let me know if you need any further support.

Thank you!
MCT Readiness Resources Kit June 2022.pdf2.4 MB

4 Replies

Mindy_Allison
Former Employee
Aug 31, 2023
JessMc16

Hi Jess --

Please refer to the Resources PPT I attached to this response. Pages 17-36 on how to merge multiple accounts to one Learn Profile.

Please let me know if you need any further support.

Thank you!
MCT Readiness Resources Kit June 2022.pdf2.4 MB
- JessMc16
  Copper Contributor
  Aug 31, 2023
  Mindy_Allison thanks. Just confirming this is for two personal accounts, which have already been partially merged by MS staff. It's just the past training info that has not come across. For fear of screwing up the certifications I don't think I'll try and merge again.
  - Mindy_Allison
    Former Employee
    Sep 01, 2023
    JessMc16
    
    Hi Jess --
    
    Yes, it is. But I can totally understand not wanting to do anything incorrectly.
    
    But I am curious -- Is this past training info from Microsoft Learn?
JillArmour
Community Manager
Aug 29, 2023
MindyAllison Thanks!