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JessMc16's avatar
JessMc16
Copper Contributor
Aug 27, 2023
Solved

Move MS Learn training info to new email/ account

Hi, A few months ago someone helped me migrate my MS Learn certifications to my new email address. This worked but my past training activity and XP points did not migrate across. Is it possible to ...
learning
Mindy_Allison's avatar
Mindy_Allison
Former Employee
Aug 31, 2023

JessMc16 

 

Hi Jess --

 

Please refer to the Resources PPT I attached to this response. Pages 17-36 on how to merge multiple accounts to one Learn Profile.

 

Please let me know if you need any further support.

 

Thank you!

JessMc16's avatar
JessMc16
Copper Contributor
Aug 31, 2023

Mindy_Allison thanks. Just confirming this is for two personal accounts, which have already been partially merged by MS staff. It's just the past training info that has not come across. For fear of screwing up the certifications I don't think I'll try and merge again.

  • Mindy_Allison's avatar
    Mindy_Allison
    Former Employee
    Sep 01, 2023

    JessMc16 

     

    Hi Jess --

     

    Yes, it is. But I can totally understand not wanting to do anything incorrectly. 

     

    But I am curious -- Is this past training info from Microsoft Learn? 

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