MCT Renewal Issues

Hi Team,

My MCT renewal has been rejected stating that i do not have 'qualified credentials in your active certifications'. When i view my transcript my 'Cloud Solution Expert: Cloud Platform and Infrastructure' certificate is active.

I am unable to understand - why this certificate is not being considered and how is it not a relevant "Expert" certificate for the Cloud Solution Architect Role?

Anyone who faced a similar rejection or anyone from the Microsoft MCT team who can guide properly on this?

Unfortunately - all i am getting is a cooked response from the 'mctprog' email.

All they are saying is that i am not eligible and no one has been able to explain why this active certification is not valid/considered/dropped?

Regards.