Forum Discussion
I Can't find My PL 300 Certification in MS Learn Portal
Community Manager@suneel_55 I believe you will have to submit a support ticket for this, DanDonohue is that correct?
Thanks for the response. When I was trying to raise a support ticket, based on the instructions provided on this link I didn't able to see "Learning" option under the drop-down. And it is tricky to locate.
Hence, I filled this form https://forms.office.com/pages/responsepage.aspx?id=v4j5cvGGr0GRqy180BHbR9SQgdTBB3hHnpJO6XSRH7RURDkwT0FBRjQ5TVpFMjZXMTUzOElISVdTTS4u&route=shorturl
Please do the needful. As the PL 300 certification is more important for my career growth.
- DanDonohue
Microsoft
Hi suneel_55 -
We don't have the expertise to help you. This forum is for Training Services Partners, not certification support. The link that JillArmourMicrosoft provided is the correct one. Scroll down about 75% of the page and you'll see a heading for "How to submit a support request". It will take you to this page where you can log your issue.
Thanks for the response DanDonohue,
As i mentioned, i gone through all the solutions which are listed in the help pages. When I'm trying to submit a support request, I was not able to see "Learning" option to select under the drop-down as a end user. I have also had a chat with MS help center, they also confirmed they were able to see but, end user not able to see.
It would be helpful if you can share a email for the Learning support.
Attached the screenshot for reference.
There is no email for Learning support, the link provided is the ONLY method of contact
Try using this URL directly
This will preselect the first two options e.g.,
If you cannot see this, it is a problem with your account/computer as it works OK for everyone else
- JillArmourMicrosoft
DanDonohue will have to help you on this one, this isn't my area. 🤩 He is out of office right now but he will respond when he gets back.
Hello JillArmourMicrosoft & DanDonohue
Any Updated on my follow up question please?Please do the needful. As the PL 300 certification is more important for my career growth.
You need to raise a support ticket via https://aka.ms/credentialssupport
Check if your exam and certification are displayed under https://learn.microsoft.com/users/me/credentials?tab=credentials-tab
