Forum Discussion
I Can't find My PL 300 Certification in MS Learn Portal
@suneel_55 I believe you will have to submit a support ticket for this, DanDonohue is that correct?
- suneel_55Aug 25, 2025Copper Contributor
Thanks for the response. When I was trying to raise a support ticket, based on the instructions provided on this link I didn't able to see "Learning" option under the drop-down. And it is tricky to locate.
Hence, I filled this form https://forms.office.com/pages/responsepage.aspx?id=v4j5cvGGr0GRqy180BHbR9SQgdTBB3hHnpJO6XSRH7RURDkwT0FBRjQ5TVpFMjZXMTUzOElISVdTTS4u&route=shorturl
Please do the needful. As the PL 300 certification is more important for my career growth.
- DanDonohueAug 28, 2025
Microsoft
Hi suneel_55 -
We don't have the expertise to help you. This forum is for Training Services Partners, not certification support. The link that JillArmourMicrosoft provided is the correct one. Scroll down about 75% of the page and you'll see a heading for "How to submit a support request". It will take you to this page where you can log your issue.
- suneel_55Aug 29, 2025Copper Contributor
Thanks for the response DanDonohue,
As i mentioned, i gone through all the solutions which are listed in the help pages. When I'm trying to submit a support request, I was not able to see "Learning" option to select under the drop-down as a end user. I have also had a chat with MS help center, they also confirmed they were able to see but, end user not able to see.
It would be helpful if you can share a email for the Learning support.
Attached the screenshot for reference.
- JillArmourMicrosoftAug 26, 2025
Community Manager
DanDonohue will have to help you on this one, this isn't my area. 🤩 He is out of office right now but he will respond when he gets back.
- suneel_55Aug 27, 2025Copper Contributor
Hello JillArmourMicrosoft & DanDonohue
Any Updated on my follow up question please?Please do the needful. As the PL 300 certification is more important for my career growth.