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27AIAcademy's avatar
27AIAcademy
Copper Contributor
Nov 15, 2025

Getting error for accessing training services partner program

Kindly help getting access restricted error for training services partner program

9 Replies

    • 27AIAcademy's avatar
      27AIAcademy
      Copper Contributor

      Thanks a lot , that helps to check. However, why it is not showing status " In Progress " instead it shows "not Started " . We have already completed enrolment process as well as we also got the Welcome email for " Training Service Partner Program " any clue or how I can raise it with valid team ?

       

      • DanDonohue's avatar
        DanDonohue
        Icon for Microsoft rankMicrosoft

        Hi 27AIAcademy​

        This dashboard on Partner Center is updated once per month, by about the middle of the month, for data that occurred in the previous month. So, November's performance data will land in the middle of December. 

        If you are completing training and receiving metrics today (completed MTM surveys, achievement code redemptions, MCP survey purchases) then you'll see those numbers in December. Once there is data the status will change to "In Progress". 

        You do not need to meet all of these metrics to be a TSP. These benchmarks are for becoming a Solution Area TSP which includes software licenses and badging. As long as you're following the guidelines of using an MCT, leveraging Learn courseware with applicable labs, and delivering achievement codes and surveys to your learners then you are all good. 

  • 27AIAcademy's avatar
    27AIAcademy
    Copper Contributor

    Hi Julin , Thanks for your message. We have enrolled for the MS Training Service partner and got the confirmation email from MS. Now, when we clicked to check the overall progress ( Training Service Partner ) tab under membership ( on MS partner portal ) it shows error ( as attached ) 

  • 27AIAcademy's avatar
    27AIAcademy
    Copper Contributor

    Hi Julian,  Thanks for message. When we login to MS partner portal and under membership - when we clicked to check the Training and Service partner program ( which we have enrolled and got the confirmation email from MS ) . We see error as attached. 

  • A little more information would help e.g., what URL were you trying to access and what was the error

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