Forum Discussion

KaziMohammadAliNur's avatar
KaziMohammadAliNur
Copper Contributor
Oct 09, 2024

Failed to renew action pack. My business is suffering for 20 days.

I have failed to renew action pack at lat days. There was a general error after trying to buy it with credit card. I have raised an issue. But instead of letting me know the reason behind the support...
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DanDonohue's avatar
DanDonohue
Icon for Microsoft rankMicrosoft
Oct 17, 2024

Hi KaziMohammadAliNur, I'm sorry you're not getting the support you need. Send me a private message with your name, company name, country, and partner ID and I'll escalate your tickets internally. With ticket IDs like those you provided that should be a straightforward process. 

 

Dan 

  • KaziMohammadAliNur's avatar
    KaziMohammadAliNur
    Copper Contributor
    Oct 18, 2024

    Thanks a ton. I sent a DM.