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BluFinSolutions's avatar
BluFinSolutions
Brass Contributor
Aug 27, 2024
Solved

Difficult downloads on GoToMarketing portal: Sorry, an error occurred while processing your request

Good morning,

Today I have continuous problems downloading the marketing material, we are updating the files and I have to try 3/4 times before the download of all the assets compressed in the bundle file starts.

Example from here https://partner.microsoft.com/it-it/asset/collection/business-central-for-smb#/
I get a spinning wheel and then the link gives an error;

https://assetsprod.microsoft.com/bundle/f04af257-30ff-4877-ac8d-256578fd1e21

"Sorry, an error occurred while processing your request. Please contact the system administrator"

 



I use the latest version of edge, I am logged in with the Global Admin of the partner center and I have 1GB fiber. Already tried incognito mode, works 2 times and them give same error

How can I avoid these continuous problems?? Anyone had same problems?

Thank you in advance

  • Hello BluFinSolutions, and thanks for your post. 

     

    Unfortunately, I am not aware of the resource you're trying to access. It is not part of the Training Services Partner program. However, you may want to escalate via Partner Center support. They would be best positioned to update the page stakeholder that there may be an issue with the page.

     

    Submit a support ticket via Partner Center support: https://partner.microsoft.com/support?stage=1 . 

     

    Dan 

4 Replies

  • DanDonohue  also at this link

    https://dynamicspartners.transform.microsoft.com/gtm/acceleraterevgen 

    trying to download this asset

    Give error



    Doesn't exist a way to report broken links? or a direct email?



  • Hello BluFinSolutions, and thanks for your post. 

     

    Unfortunately, I am not aware of the resource you're trying to access. It is not part of the Training Services Partner program. However, you may want to escalate via Partner Center support. They would be best positioned to update the page stakeholder that there may be an issue with the page.

     

    Submit a support ticket via Partner Center support: https://partner.microsoft.com/support?stage=1 . 

     

    Dan 

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