Forum Discussion
Badge redemption is received poorly by our students
Thank you, Marnix for your feedback. We are currently looking at this process, and reevaluating it, while taking all feedback into consideration. Therefore, this type of in-depth feedback is greatly appreciated. I will be sharing it with all that are involved in the badge redemption process.
Should we have an update, or something to share regarding badge redemption, we absolutely will let Learning Partners know.
Thank you!
Hi Mindy_Allison, thanks for your response.
Another issue that I failed to mention earlier, which hampers badge redemption, is a cultural aspect. In the Netherlands, there exists a particular sentiment that discourages overt demonstrations of achievement. Many students in the Netherlands view claiming a badge as a form of flaunting, which is considered inappropriate. Additionally, some individuals perceive it as an immature behavior.
While this concern may seem insignificant to Microsoft US, we have been receiving feedback in the Netherlands questioning the purpose of showcasing or boasting about a course completed. Some individuals express sentiments such as, "I am an adult and do not require such recognition" or "Why should I engage in self-promotion for a learning achievement?"
Consequently, these students do not perceive us as a favorable Learning Partner, which has a negative impact on our business.
Kind regards,
Marnix WolfThank you for that additional info. Wow! Very insightful. I truly apologize for the negative impact this has on your business. We want to support our Learning Partners, and ensure they provide the very best for their Learners.
I will also be sharing this with Leadership. I am private messaging you my email, so we can further discuss.
Thank you again, Marnix.
