Access Issue to Pearson VUE Store – TSP Status Confirmation Needed

Hello Microsoft team,

I completed the TSP onboarding form on December 19 and have been a Microsoft Certified Trainer (MCT) since early 2025. I received a confirmation email that my onboarding form was successfully submitted, but I have not yet received an email confirming that my TSP status has been granted.

I am now trying to access the Pearson VUE store at https://msstore.pearsonvue.com/but I am unable to log in. I receive an error stating that my Partner ID and Location ID are incorrect, even though they are entered correctly (see attached screenshot).

Could you please advise on how to resolve this issue and confirm my TSP status so that I can gain proper access?

Thank you for your assistance!

Best regards,

Jordy Smits