Forum Discussion
Self-service password reset, authentication methods aren't applied
Hey everyone,
I activated the self-service password reset for my user acc only and choose that you have to select two out of three option (E-Mail, phone, Q&A).
However, no matter what authentication methods I select in Azure, I always am asked to use phone & mail once I login at www.office.com.
What can I do about that?
Hi, have you setup the registration settings to force users (IE you in this case) to register SSPR methods at login as per below;
- Thank you, but yes.
I just figured out that this issue only happens with admin users.
