Forum Discussion
adpinc61
Jan 26, 2021Copper Contributor
Outlook 365 constantly asking for password authentication
All, For the last month or more, Outlook constantly asks me for my email password for 2 different email providers. This is not happening on my iPhone nor MacBook. I have read dozens of posts to...
AlbertoDalCero
Jan 28, 2021Copper Contributor
Hello, i have solved it like this:
1 open the RegEdit:
2 goes to: HKEY_CURRENT_USER \ Software \ Microsoft \ Office \ 16.0 \ Common \ Identity
3 create a DWORD key named: EnableADAL
4 assign (if not already) the value 0
5 Reopen Outlook and enter your credentials
After more than 3 months the customer did not call me again
Alberto