Forum Discussion
Modern Auth Looping with Outlook 2016 when Outside Corporate Network
Hello! First time poster, here. In the past ~1-2 months, our travelling users have been running into an authentication loop in Outlook 2016. They will suddenly be asked to enter their password in...
We were having the same issue on Windows 10 V 1703 and MS gave us a regedit that seemed to fix the issue (for us, on Windows 10 V 1703). Add the following:
HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity
DisableADALatopWAMOverride
dword value 1
After that, modern auth was working again.
HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity
DisableADALatopWAMOverride
dword value 1
After that, modern auth was working again.
Is this the official fix? We have thousands of non-technical users and asking them to edit the registry will no doubt create more problems than we can practically solve.