Forum Discussion
Ryan Clegg
Oct 31, 2018Copper Contributor
Modern Auth Looping with Outlook 2016 when Outside Corporate Network
Hello! First time poster, here. In the past ~1-2 months, our travelling users have been running into an authentication loop in Outlook 2016. They will suddenly be asked to enter their password in...
VasilMichev
MVP
There's an ongoing service incident causing (EX152471) this, it should be resolved soon.
Ryan Clegg
Nov 01, 2018Copper Contributor
Vasil,
Thanks for your response! Unfortunately, resolution of EX152471 didn't resolve our problem. On this incident's resolution page , Symptom 2 is the only symptom similar to our problem, but AADSTS70002 is not showing up in the AAD Operational Logs of an affected PC.
- afmsilvaNov 27, 2018Copper ContributorI have the same issue in some BYOD machines.
After too many tries, the solution was reinstall the operating system.