Forum Discussion
C_H_Q
May 12, 2023Copper Contributor
Microsoft Authenticator Still Prompts Users for MFA after Switching to new MFA option on IPhones
Good Morning All, Our company recently made the change from Microsoft Authenticator to utilizing Duo through ADFS for our 365 MFA solution. The deployment was a success but we have noticed an iss...
EntArc19
Jun 08, 2023Copper Contributor
Yes, this is also the case with a small population of our users, and it's caused quite a bit of chatter. I have also tried the suggested remedies mentioned here with some limited success. If a user is a guest in other tenants, that may also complicate matters or have several MACOS devices they toggle between. I will review these suggestions again as this issue came up with a complaint again today after a period of calm.