Microsoft Authenticator issues

I’m simply locked out of my personal account because I lost access to my 2FA and the recovery form rejects due to active two-step verification.

I’ve tried my verifying email and phone number but it rejects is due the active two step verification.

I need manual identity verification or an escalation so my 2FA can be reset.

Can you point me to the correct support channel for personal account recovery, because the link you sent is not working