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PASCO's avatar
PASCO
Occasional Reader
Jun 23, 2026

Lost Backup with Microsoft Authenticator

Hello,

I lost the phone where I had set up 2FA using Microsoft Authenticator for this email address.

I had previously enabled cloud backup and have now tried to restore it to a new phone by carefully following the correct backup and recovery process.

However, some very valuable and critical 2FA accounts are still missing and were not restored.

1 Reply

  • This is some limitation and only the most recent backup is available, support.microsoft.com/en-us/authenticator/restore-account-credentials-from-microsoft-authenticator