Forum Discussion
PASCO
Jun 23, 2026Occasional Reader
Lost Backup with Microsoft Authenticator
Hello,
I lost the phone where I had set up 2FA using Microsoft Authenticator for this email address.
I had previously enabled cloud backup and have now tried to restore it to a new phone by carefully following the correct backup and recovery process.
However, some very valuable and critical 2FA accounts are still missing and were not restored.
1 Reply
This is some limitation and only the most recent backup is available, support.microsoft.com/en-us/authenticator/restore-account-credentials-from-microsoft-authenticator