Forum Discussion
Helpme13371337
Aug 22, 2025Copper Contributor
Locked out because of bugged 2FA
Hello, I have one irritating problem. I did a reset of my microsoft authenticator app since it stopped working, i did not save the Authenticators security code, i got 2FA activated on my acc...
Kidd_Ip
Aug 24, 2025MVP
Are you still logged in? If yes, please try:
- Generate New Recovery Codes
- Go to Microsoft Security Settings while signed in.
- Try accessing Advanced Security Options.
- If you can get in, look for Recovery Codes or App Passwords.
- Save them somewhere safe—these can help bypass 2FA in future logins.
- Add a New Authenticator Method
- Add a new phone number or email as a backup.
- Try re-adding Microsoft Authenticator with a fresh setup.
- Turn Off 2FA (If Possible)
- Navigate to Security > Two-Step Verification.
- If you're allowed to disable it while signed in, do so temporarily to regain full access.
Helpme13371337
Aug 24, 2025Copper Contributor
Hello Kidd_Ip
Even if logged in, you need 2FA to acess the security tab. I cant open it