Forum Discussion
rkoopmans
Oct 18, 2023Copper Contributor
Issues with MS Office Logging me out of documents shared via Sharepoint on Mac
I work in D365 on a Mac and have since 2007. I do a lot of collaborative work in Microsoft office and until around April of this year, it has always worked perfectly. But for the past 6 months, I h...
BilalelHadd
Oct 20, 2023Iron Contributor
Hi rkoopmans,
Have you tried clearing the cache and data for all these Microsoft Office for Mac applications? To ensure it resolves your issue, try renaming the folders mentioned in the Support article instead of deleting them in case of a rollback.
https://support.microsoft.com/en-gb/office/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3
Renaming these three folders should also be enough; these are the most important folders. These can be found under the ~/Library/Group Containers/ folder:
UBF8T346G9.ms
UBF8T346G9.Office
UBF8T346G9.OfficeOsfWebHost
Good luck, and keep us posted!
Have you tried clearing the cache and data for all these Microsoft Office for Mac applications? To ensure it resolves your issue, try renaming the folders mentioned in the Support article instead of deleting them in case of a rollback.
https://support.microsoft.com/en-gb/office/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3
Renaming these three folders should also be enough; these are the most important folders. These can be found under the ~/Library/Group Containers/ folder:
UBF8T346G9.ms
UBF8T346G9.Office
UBF8T346G9.OfficeOsfWebHost
Good luck, and keep us posted!