Forum Discussion
iboxmsft
Jan 16, 2023Copper Contributor
Impossible to login my business account
Hi everyone, here is what happened to my account: last year I created a One Drive business account, for that I had to create a Microsoft email: mailto:email address removed for privacy reasons ...
Kidd_Ip
Jan 28, 2023MVP
I got a similar experience with you under my personal account, btw, it seems the only way is to contact Microsoft support to reset your account if you didn't enable another way for MFA, such as an alternative Email, Email was my communication with Microsoft for my case
- iboxmsftFeb 11, 2023Copper Contributorthanks for your feedback, sorry for the delayed answer but I didn't receive any notification... the solution was indeed to contact customer support (but it was hard to get them on the line)