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Impossible to login my business account
Hi everyone, here is what happened to my account: last year I created a One Drive business account, for that I had to create a Microsoft email: mailto:email address removed for privacy reasons ...
Hi iboxmsft,
It could be me, but I think I am missing something.
How did you connect the OneDrive for Business with the Microsft e-mail you created earlier? You lost me there. (Step 1)
If you know the primary e-mail address you've used in the past to sign in, you should do a password reset. If that's not possible, something might be missing, and you don't use the username for OneDrive. You could check the username if you still have the OneDrive app running on your client. When configuring 2FA, they will always ask to add additional information (backup e-mail address, phone number, etc.).
It could be me, but I think I am missing something.
How did you connect the OneDrive for Business with the Microsft e-mail you created earlier? You lost me there. (Step 1)
If you know the primary e-mail address you've used in the past to sign in, you should do a password reset. If that's not possible, something might be missing, and you don't use the username for OneDrive. You could check the username if you still have the OneDrive app running on your client. When configuring 2FA, they will always ask to add additional information (backup e-mail address, phone number, etc.).