Forum Discussion
workless
May 29, 2026Tin Contributor
How do I get support so I don't loose my account?
I have a business 365 account but changed address and so my credit card payments stopped. However, I can't log in to my account because I also have an authentication problem (my authentication app o...
- May 30, 2026
I would recommend contacting Microsoft support immediately and gathering any proof of ownership you have available, such as subscription details, invoices, billing information, and proof of ownership of the custom domain. With only seven days remaining before deprovisioning, I would not wait for the situation to resolve itself.
If they need something else just ask what they need, for proof.
You can try this link to find the support number for your location:https://go.microsoft.com/fwlink/p/?linkid=2237262&clcid=0x409&culture=en-us&country=us
workless
Jul 25, 2026Tin Contributor
I finally got back access to my account today but too late to save my subscription and data which was deleted in June.