Escalation Inquiry: IP Logs Request for MS Account

Some sharing but would prefer to check with Microsoft directly:

• Microsoft’s Security Incident Response (SIR) team does not publicly commit to a fixed timeline for IP log requests.
• Community reports suggest that responses can take several weeks to months, especially if the request involves privacy-sensitive data or requires legal review.
• If your request involves GDPR or other privacy regulations, processing may be slower due to compliance checks.

Here are steps you can take to escalate effectively:

1. Use the Microsoft Privacy Dashboard
   Visit Microsoft Privacy Dashboard to check if any activity logs are available directly.
2. Contact Microsoft Support via Chat or Phone
   Go to Microsoft Support and request a live agent. Mention your ticket number and ask for a supervisor or escalation manager.
3. Post on Microsoft Q&A or Tech Community
   Share your case (without sensitive details) on Microsoft Q&A or Tech Community. Sometimes moderators can flag your issue internally.
4. Tag Microsoft Support on Social Media
   Use Twitter/X (@MicrosoftHelps) or LinkedIn to publicly tag Microsoft Support with your ticket number. This often prompts faster attention.