Forum Discussion
Waseem Qureshi
Feb 22, 2018Brass Contributor
Auto serial number for every incoming message
How can I apply a unique serial number in ascending order (in subject field or beginning/end of message) for every incoming message that hits my domain? Kind of auto-support ticket system so that eve...
Brian Reid
Feb 27, 2018MVP
Not in Exchange Online. And why do you think users will remember the ID
to search by rather than the senders name or other keywords?
- Waseem QureshiFeb 27, 2018Brass ContributorIf not in exchange online then how can I do it?
My email volume is more than 1000 emails a day, and we keep referring to past emails frequently. So if I’ve an email with ID say 7,899, I’ll pass this to my colleague instead of forwarding again or asking him search for X email on X date etc