Forum Discussion
Authentication request goes in infinite loop
We have several users in our org have been experiencing authentication issues, as specially on their iOS and Android device, when they enroll a new device or setup Outlook, Teams or any other MS apps...
- Thank you.
We did not try this as this is not a fix. if we change the loop detection to 1 than users will get the same error but more quicker. This appears to be an issue from MS side as this used to work fine and since last few weeks, we have been having this issue and this only happens with MS apps. Looks like the MS apps are not behaving correctly and not able to validate the token cookies issued by ADFS and keep sending the request to ADFS which than stops by ADFS after 5 attempts which is default loop detection value in our ADFS.
