Forum Discussion

ufgambia's avatar
ufgambia
Copper Contributor
Dec 15, 2024

How do I get started

Hello,

I am new here and still trying to figure out how to get started. The process has been quite challenging for me. I have logged into the Nonprofit Hub and navigated to the Product Comparison section, but I’m not sure what to do next.

In fact, the page is prompting me to make a purchase and is directing me to enter my credit card details. I’m unsure how to proceed, especially since we’ve already been approved for nonprofit grants and discounts from Microsoft.

Could someone please guide me on how to get started without needing to make a payment?

Thank you so much for your help!

2 Replies

  • Brandon_Antoine's avatar
    Brandon_Antoine
    Former Employee
    Dec 19, 2024

    Good Morning ufgambia ,

    Thank you for reaching out. I understand that navigating the Nonprofit Hub can be challenging, especially when you’re just getting started.

    By default, the admin center requires you to enter credit card information for invoicing purposes. However, if you are interested in obtaining the Microsoft 365 Business Premium licenses, you need to ensure that the total amount is set to $0.

    Please follow this step-by-step guide to claim the 10 free Microsoft 365 Business Premium licenses for nonprofits. Now that you have secured approval for the Nonprofit Granted Offerings, your next steps should be clearly outlined in the guide.

    Now that I've secured approval for the Nonprofit Granted Offerings, what should be my next steps? | Microsoft Community Hub.

    If you need further assistance, feel free to reach out.

    Sincerely,

    Brandon Antoine

    Microsoft Consultant - Nonprofit Tech Acceleration Program

    Get Support For Nonprofits In Your Community Today! 

     

     

    • jcheang's avatar
      jcheang
      Copper Contributor
      May 17, 2026

      Hi, I just want to activate some (15) Business Basic licences for our charity trustees and admin team. I can get through to billing but am being requested for a credit card. As a very small charity we do not have a credit card, nor would I want to enter a personal credit card. How do I proceed to activate the licences? The support tool doesn't seem to know how to answer the question and the support phone number doesn't work... thanks in advance for any help!