How do I get started

Hello, I am new here and still trying to figure out how to get started. The process has been quite challenging for me. I have logged into the Nonprofit Hub and navigated to the Product Comparison se...

Brandon_Antoine

Former Employee

Dec 19, 2024

Good Morning ufgambia ,

Thank you for reaching out. I understand that navigating the Nonprofit Hub can be challenging, especially when you’re just getting started.

By default, the admin center requires you to enter credit card information for invoicing purposes. However, if you are interested in obtaining the Microsoft 365 Business Premium licenses, you need to ensure that the total amount is set to $0.

Please follow this step-by-step guide to claim the 10 free Microsoft 365 Business Premium licenses for nonprofits. Now that you have secured approval for the Nonprofit Granted Offerings, your next steps should be clearly outlined in the guide.

Now that I've secured approval for the Nonprofit Granted Offerings, what should be my next steps? | Microsoft Community Hub.

If you need further assistance, feel free to reach out.

Sincerely,

Brandon Antoine

Microsoft Consultant - Nonprofit Tech Acceleration Program

Get Support For Nonprofits In Your Community Today!

jcheang
Copper Contributor
May 17, 2026
Hi, I just want to activate some (15) Business Basic licences for our charity trustees and admin team. I can get through to billing but am being requested for a credit card. As a very small charity we do not have a credit card, nor would I want to enter a personal credit card. How do I proceed to activate the licences? The support tool doesn't seem to know how to answer the question and the support phone number doesn't work... thanks in advance for any help!

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How do I get started