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kayjay51's avatar
kayjay51
Copper Contributor
Jul 06, 2022

Xcel File

When I  try to open a paticular xsls file, the programme closes. This only happens with the one file. Any suggestions on how to retrieve it?

2 Replies

  • NikolinoDE's avatar
    NikolinoDE
    Platinum Contributor

    kayjay51 

    As far as I know, there is no such file format in Excel.
    Since i didn't see any further information about Excel version, operating system and storage medium, I would have to guess.

     

    First I would change the file extension, instead of .xsls I would change this to .xls or .xlsx (depending on the Excel version).

     

    File formats that are supported in Excel

    Whenever you save a file in another file format, some of its formatting, data, and features might not be transferred.

     

    If this does not help either, I would recommend inserting the file (without sensitive data) in order to be able to quickly trace the origin of the problem.

     

    Hope I could help you with these information / links.

     

    NikolinoDE

    I know I don't know anything (Socrates)

    • kayjay51's avatar
      kayjay51
      Copper Contributor

      NikolinoDE 

      My typo error re file extension. I have managed to retrieve the file, don't know how, but happy to see it on screen.

      Thank you

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