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Sangeeta Mudnal's avatar
Sangeeta Mudnal
Iron Contributor
Aug 26, 2016

Welcome to the Excel Community

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mohnoor's avatar
mohnoor
Copper Contributor
Aug 06, 2025

Issue with Workbook Links Causing "Server Error" on My Outlook Account

Dear Microsoft Support,

I am having an issue with workbook links in Excel Online using my personal Outlook account
:
email address removed for privacy reasons (premium subscription, renewed two days ago).

Whenever I try to create references between two Excel sheets—both owned by me and saved under the same OneDrive account—I get a "Server Error" message. The links do not work and data does not update. This works fine with a different Outlook account, so the problem is specific to this one.

I have tried:

Signing out and back in multiple times

Clearing browser cache

Using different browsers and devices

Ensuring both files are owned by the same account and opened in Excel for the web

The issue persists, forcing me to copy data manually every hour.

Can you:

Investigate why workbook linking fails on this account?

Confirm if there are known limitations or bugs for this feature?

Provide a resolution or workaround?

Thank you.

Best regards,
Dr. Mohamed Nour

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