Forum Discussion
The file format and extension of “filename.xls” don’t match
Hi
Error message after opening Excel file:
‘The file format and extension of “filename.xls” don’t match. The file could be corrupted or unsafe. Unless you trust its sources, don’t open it. Do you want to open it anyway?’
I already tried:
1. Open and repair
2. Add-in deletion (COM)
3. Trust center setting
Thanks in advance.
Dear Isabella,
You can read all information on the page. As demo is available then, make a copy of your file and repair it. As I know, it shows preview of repairable data.
These are the features of the software:
Let me know.
I hope you will fix it.
Thanks,
Robin
4 Replies
- Robin ShanabIron Contributor
Hello Isabella,
Did you try to open your Excel file in Safe mode?
Did you try to change the file extension from .xls to .xlsx?
Read my reply of this forum: https://social.technet.microsoft.com/Forums/office/en-US/aecedc3e-d1d6-44e4-868c-b3bc15927ab6/how-to-repair-and-recover-corrupt-ms-excel-file
Regards,
Robin
- Isabella GarciaCopper Contributor
Thank you Robin for your Quick Reply.
My file is not opening in safe mode.
I tried to change file extension but, not worked.
I visited link and downloaded the demo version this software: https://www.stellarinfo.com/repair-excel-file.php
Can you share more about this software?
Thanks
Isabella
- Robin ShanabIron Contributor
Dear Isabella,
You can read all information on the page. As demo is available then, make a copy of your file and repair it. As I know, it shows preview of repairable data.
These are the features of the software:
Let me know.
I hope you will fix it.
Thanks,
Robin