Forum Discussion
Stock Data Types Wont Refresh - Provides Erroneous Error Message
I have an Excel workbook I created a few months ago and this afternoon while I was away, the "stocks" data type refresh feature stopped refreshing. The error message I receive instructs me to sign in to an account associated with this product (Excel), but I am clearly signed in. To be sure, I sign out and sign back in. Hit 'refresh' and receive the same error message. MS tech support tried to make a manual repair during a chat session, but it still will not refresh. Any thoughts? Thanks in advance.
195 Replies
- Not working for me as of 5:24 pm EST. Done all the usual steps - logged off excel, restarted desktop, logged back in, ensured Excel version is up to date.
- Installed newest updates that would have come in the last day and still not working. Ugh
- Same issue here. Was working fine for me yesterday - today I get the same error as you.
- still nothing here. 5pm Eastern us
2 trading days and counting at a huge disadvantage I have had the same problem since yesterday. I cannot update stocks, and the automatic data refresh pops up every 5 minutes with the error message. I tried calling microsoft, but that is a waste of time. They point you to the Internet, but one can easily get lost in there. I reinstalled Microsoft Office and signed in again several times, and nothing. Ugh!
- Tech support told me this earlier today:
Kindly know this is an emerging issue and our team are working around the clock to fix this
Kindly know the issue is not from your end but ours.
July 11, 2023, 10:40 am
- Started working again!
- Stock Data Type updates working for me, but stock history still says I am not logged in.
- Not working for me yet but I haven't tried signing in and out
Working for me 4:10 EDT
- Still not working for some of us but good to hear there is some progress at least.
It's working as of 3pm CDT! Thank you anonymous Microsoft back-end support employees!
