Forum Discussion
Stock Data Types Wont Refresh - Provides Erroneous Error Message
I have an Excel workbook I created a few months ago and this afternoon while I was away, the "stocks" data type refresh feature stopped refreshing. The error message I receive instructs me to sign in to an account associated with this product (Excel), but I am clearly signed in. To be sure, I sign out and sign back in. Hit 'refresh' and receive the same error message. MS tech support tried to make a manual repair during a chat session, but it still will not refresh. Any thoughts? Thanks in advance.
195 Replies
- Me too. Same error since today around 2PM ET. Tried everything. No luck.
Santo975 same issue this morning. Any luck in getting it to work?
Alex_von_den_Steinen No unfortunately. But to be honest, I didn't do anything new. I am still catching up on all the comments, but it sounds as if Microsoft is aware of the issue and is working on a solution. Is that your understanding too ?
- Still not refreshing here...still asking me to sign in to my account in order to access the stock data.
I wanted to let you all know the situation has resolved itself. I am thinking that whomever thought it was a data server issue was likely right. I do appreciate all the supportive replies. I hope this has also resolved for everybody else. Thank you!
sStill not refreshing data types for me. Are there other steps needed to reset here locally?
- No luck here. Did you restart Excel or your system?
- Same here. The problem continues.
- same issue , contacted online chat , they said the issue is being worked on , did not have an eta
- That's encouraging.
- Having the same problem - signed out, back in, rebooted - 3 times - still broken
I have the same problem, coincidentally beginning today July 10th just as several others have reported. Obviously something has changed within Microsoft and the Office 365 program. HELP!
