Forum Discussion
Solved
Ctrl+D and Ctrl+R actions have been changed
The keyboard shortcuts that I have been using for years to complete my work quickly and efficiently has been changed to completely different actions. The shortcut Ctrl+D was a convenient use to copy...
Thanks, let me know if they give you helpful advice. I have trained many people to use [Ctrl] + D over the years. I am sure they will be confused also.
I found a lead. I updated Office and WebEx at the same time and I can confirm for me at least on all of my computers, when WebEx is running, even if no meeting is happening, just running in the background, it eats CTRL+D. I found that I can remove the CTRL+D keybinding (decline call) and it will restore Excel CTRL+D behavior. It's not enough to just uncheck the keybinding, you have to right click and select "remove" to get rid of it completely.
VERY strange case! I'm curious if that's the same for you.
VERY strange case! I'm curious if that's the same for you.
- OMG thank you so much this was it. I depend on Cntrl + D for what I do... Cntrl+R then +D is a staple.
- Upon reading your message I shut down WebEx and did not have any response from [Ctrl] +D. I then restarted WebEx and used task manager to shut it down. I restarted Excel and was able to use the [Ctrl] + D shortcut. However, since WebEx is an integral internal messaging system with our company, this is not an option for me. If I do have volumes of work to perform, I may consider it. So, yes. it is the same result for me. Thanks for sharing.
Debra1070If you can live without the Decline Call shortcut, you can remove it and resolve this issue like so:
I'm going to open a Cisco case about this, this must be a bug in the new version of WebEx.
- Nah they just think they are that important I get maybe one call a month at most. the rest of the time all communication is email or Microsoft Teams.
