Forum Discussion
kmnotorius
Aug 16, 2019Copper Contributor
Phantom Photos: Images Duplicate Themselves Randomly in Excel Files Stored In SharePoint
I’ve spoken with Microsoft Excel customer support about this and there are no other known instances of the problem my team and I are having with two of our templates, which I designed myself from scr...
kvpool
Mar 04, 2022Copper Contributor
kmnotorius 2022 and still having this problem. Files are saved to SharePoint. Duplication only happens when certain users access the file, so I'm assuming it's a problem with their computer, not all computers. Any linked photos or photos using the camera tool are duplicated each time the user accesses that file. If it is not caught quickly, the accumulation becomes so large that the file begins to work slowly. If it gets out of hand, the only way to fix it is to delete the tab because excel will lock up trying to select all objects and delete.
kmnotorius
Sep 28, 2022Copper Contributor
Yup... and looking like the issue will continue to persist into 2023 (and beyond). At one point, I also believed it may have something to do with the computers certain users are using to access/edit, and that perhaps running older versions of Office was the culprit... but my entire team has since been upgraded to Windows 11/new laptops with the latest Office installations, and it's still happening. So think we've ruled that explanation out, unfortunately.