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Dave_Kay's avatar
Dave_Kay
Copper Contributor
Feb 15, 2024

Help not working with excel. Tells me to check internet, which is working fine

Using office 365, client version on desktop.  Gets error telling me to check the internet connection, which is working find .. that is how I got access to the community.

 

2 Replies

  • Patrick2788's avatar
    Patrick2788
    Silver Contributor
    This is likely caused by an M365 account error. Go to File | Account and click the 'fix account' button to resolve (if present) or choose Sign Out then Sign In.
    • Dave_Kay's avatar
      Dave_Kay
      Copper Contributor

      Patrick2788 

       

      if found another post that fixed my issue

       

      Replied on March 7, 2023Report abuse

      I solved with following:

      by clicking File then Options>Trust Center>Trust Center Settings...>ActiveX Settings and disable Safe mode

      restart office and it works

       
       
       
       

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