Forum Discussion
Jna3276
Aug 27, 2024Copper Contributor
Formula Excel Help
Hi, I'd like to create a formula which looks at column F and if it contains words, "Jay", "Em" then to go to column B AND C and if they both state 'Complete' or 'NA' then to return words in colum...
- Aug 28, 2024
Try this formula:
=IF(OR([@[Name]]={"Jay","Em"}), IF(SUM(COUNTIF(Table1[@[Servicing Status]:[Complaint Status]], {"Complete","NA"}))=2, "Case Closed", "Case Open"), "")
(Change Name to the real name of that column)
Jna3276
Aug 27, 2024Copper Contributor
Thank you for this.
Something doesn't seem right as it's only returning Case Open, no Case Closed. I should have many Case Closed
Something doesn't seem right as it's only returning Case Open, no Case Closed. I should have many Case Closed
HansVogelaar
Aug 27, 2024MVP
Oh wait! You wrote NA and I used N/A. Sorry about that.
=IF(OR([@Name]={"Jay", "Em"}), IF(OR(AND([@[Servicing Status]]:[@[Complaint Status]]="Complete"), AND([@[Servicing Status]]:[@[Complaint Status]]="NA"))), "Case Closed", "Case Open"), "")
- Jna3276Aug 27, 2024Copper ContributorHi I changed the formula to 'NA' but that didn't make any difference
- HansVogelaarAug 27, 2024MVP
Again:
What do you want to return if column B has "Complete" and column C has "N/A"? And what if column B has "N/A" and column C has "Complete"?
- Jna3276Aug 28, 2024Copper ContributorI'd like it to return case closed in this senerio