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TheWoodCrafter's avatar
TheWoodCrafter
Copper Contributor
Feb 13, 2023

Excel Problems

ANY time/ all the time I hit F1 for help I get  an error and say check network connection. I am connected to the internet and have closed all other open programs.

How do I fix this problem?

 

  • Hey TheWoodCrafter,

     

    You've posted your question in the Tech Community Discussion space, which is not meant for product-specific questions. I am moving this thread to the Excel community. 

     

    Thanks, 

     

    Meenah

    Tech Community Admin 

  • mtalkblog's avatar
    mtalkblog
    Copper Contributor
    Maybe you can explain in more detail here, the specifications of the computer device you have.
    1. Driver error may need an update
    2. Network Card is outdated
    3. Network configuration errors
      • Deleted's avatar
        Deleted

        TheWoodCrafter 

        Hi, it looks like the app has changed permissions in Windows – Very often, users have problems because of this.

         

         

    • TheWoodCrafter's avatar
      TheWoodCrafter
      Copper Contributor

      mtalkblog 

       

      I have a desk top PC about 5 years old.

      I have been able to get Help up before, maybe about a month ago.

      The only thing I have done is install Telegram.

      Other than that I haven't done anything different than I have done for several years.

      Si maybe Telegram install has something to do with it?

       

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