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blsbls99's avatar
blsbls99
Copper Contributor
Apr 06, 2026

Excel Macros Spreadsheets Not Loading

I've spent some time with Microsoft Support (almost 3 hours, including uninstalling my MS 365 and reinstalling it), but I'm having an issue with my Excel Macro spreadsheets not loading at all.

This is what I get each time.  

Also having an issue with non-Macro spreadsheets that I'm unable to use the Bold, Italic, and Underline functions (get the spinning wheel and then Excel Not Responding), as well as not able to use the Format function (get the same spinning wheel and then Excel Not Responding).

 

I've been using these same Excel Macro Spreadsheets for over 15 years.  Please help!

2 Replies

  • NikolinoDE's avatar
    NikolinoDE
    Platinum Contributor

    Based on what you've described, I don't think the problem is with your VBA code or the macro workbooks themselves. The fact that Excel also freezes when using Bold, Italic, Underline, or other formatting commands in regular (non-macro) workbooks points to a broader Excel or Windows environment issue.

    Since you've already spent time with Microsoft Support and even reinstalled Microsoft 365, I'd focus on isolating what Excel is interacting with rather than the workbooks themselves.

     

    Here are the first things I'd recommend:

    • Start Excel in Safe Mode (Win + R, then type excel /safe) and see if both your macro and non-macro workbooks behave normally. If they do, the issue is likely caused by an add-in.
    • Disable all COM and Excel add-ins (File → Options → Add-ins) and test again.
    • Copy one of the affected workbooks to a local folder (such as your Desktop) if it's currently stored on OneDrive, SharePoint, or a network drive, then try opening it from there.
    • Check whether the workbook is blocked by right-clicking the file, selecting Properties, and looking for an Unblock option.
    • Try a new Windows user profile. If Excel works correctly there, the problem is likely related to your Windows profile or Excel settings rather than Office itself.
    • Check your default printer. It may sound unrelated, but Excel relies on the printer driver for many formatting operations. A corrupted or incompatible printer driver can cause hangs when applying formatting. Temporarily set Microsoft Print to PDF as the default printer and test again.

     

    Looking at your screenshots, Excel appears to hang at 1% while opening the macro workbook, and it also becomes Not Responding when using basic formatting commands. That combination strongly suggests the issue is environmental rather than something specific to the workbooks you've been using successfully for years.

     

    A couple of questions that may help narrow it down:

    • Are the workbooks stored locally, on OneDrive, or on a network share?
    • Did this problem start after a recent Windows or Microsoft 365 update?
    • Does the same behavior occur in a brand-new blank workbook when you simply type some text and click Bold?

     

    My answers are voluntary and without guarantee!

     

    Hope this will help you.

     

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  • Hi blsbls99, since both macro and non-macro workbooks are affected, I would look beyond just macro security. Start Excel in safe mode and open the files from a trusted local folder, not a network or synced location. Then check disabled add-ins, trusted locations, blocked file properties, and whether the same issue happens in a new Windows profile