Excel Ideas is not showing on my tool bar, microsoft support perform the following steps and still the issue persist.*Quick Repair*New file*Ribboning*Reinstall Office 365 EDIT: Intelligent Systems is checked active

elBarto8889 By default, it should be available... However, you can check the Customize Ribbon It should be available in the far right of the Home tab

yea, I know. on my other PC it does show but here on my new laptop it's just not showingAbiola1

Abiola1 i did customise the toolbar but it's simply not doing anything. it sits there empty doing nothing

elBarto8889 This is serious. I advice you send Frown to Excel

elBarto8889 Open Internet Explorer, In setting find Compatibility View and uncheck all, that could help

Excel Ideas | Microsoft Community Hub

12 Replies

milko66
Copper Contributor
Jun 23, 2020
I do not have option to enable Intelligent Services in my Microsoft® Excel® per Microsoft 365 MSO (16.0.12827.20328) a 64 bit, nor Word and PowerPoint
- SergeiBaklan
  Diamond Contributor
  Jun 23, 2020
  milko66
  
  I'm not sure what exactly is your issue - you have no Ideas icon on ribbon at all, or you see white pane with no information if click on the icon? If the latest, did you try to change compatibility setting as in the post above? It helps on 9 cases from 10.
  - milko66
    Copper Contributor
    Jun 25, 2020
    SergeiBaklangood morning and thank you for your reply.
    This is my situation:
    if I add the Ideas buttom and group from ribbon setup I obtain this:
    
    if I create a personal group and add the Ideas buttom I obtain this:
    
    In any case the Ideas buttom do not work (grayed).
    
    I've try to change the compatibility setting in IE as explained in this post with no result.
    I notice I've no "Intelligent Services" section in Excel General Options...
SnehaK
Former Employee
Jan 23, 2020
Can you please provide feedback through Excel Send a frown so that we can trace the bug and help fix it. Thanks
- milko66
  Copper Contributor
  Jun 23, 2020
  I've provided feedback cause I've got the same problem
Abiola1
MVP
Jan 13, 2020
elBarto8889

By default, it should be available... However, you can check the Customize Ribbon

It should be available in the far right of the Home tab
- elBarto8889
  Copper Contributor
  Jan 13, 2020
  Abiola1
  i did customise the toolbar but it's simply not doing anything. it sits there empty doing nothing
  - milko66
    Copper Contributor
    Jun 23, 2020
    I've got the same problem
- elBarto8889
  Copper Contributor
  Jan 13, 2020
  yea, I know. on my other PC it does show but here on my new laptop it's just not showingAbiola1

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Excel Ideas

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