Forum Discussion
Excel Help Does Not Work
Hi Scott,
What version of Excel are you using? You can go to File > Account to check.
Is this the Help pane you see:
And if so, you're not able to get past that? Or do you see something different?
Excel 2016 build 1706.
And yes, that's exactly what my help looks like.
Correct. When I select a topic, nothing happens. I click on the search icon (magnifying glass) or hit enter, and nothing happens. And, I just checked Word, I have the same problem there.
I bought M/S Office 2016 Home and Business.
Thanks Scott,
I've let our Newsroom know about the issue. They manage escalating issues like this, and will forward it to the right people.
It will help if you can go to File > Account and let me know your build number. E.G. Version 1706 (Build 8229.2109 Click-to-Run)
- Build 8229.2103. Auto-update.
Hi Scott,
If you are in cell edit mode and press F1 the Help pane is locked, you can do nothing with it. It works only if you are not edit the cell.
Same for Smart lookup.
It was discussed here some ago, perhaps that's by design, don't remember the explanations. But i believe the issue shall be raised on user voice.
SergeiBaklan wrote:
If you are in cell edit mode and press F1 the Help pane is locked, you can do nothing with it. It works only if you are not edit the cell.
Sergei,
That behavior is just the way Excel works. You can't do anything while you're in edit mode.
