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Pischanath Ariyapolkanoksin's avatar
Pischanath Ariyapolkanoksin
Copper Contributor
Aug 25, 2017

Excel crashing

Hi, I'm Pischanath

I found that my excel alway crash when i do this

> Right Click and choosing "size and properties"

It shown screen like belows.

This problem occur only my files that I bring back to work at home.

 

>I create this files at my office which is using Excel 2010

>Transfer via Flash Drive

>I open it at my personal computer that using Excel 2016

 

So I take a basic solutiom that can found on the internet and Office Support such as

1. Re-Install the excel files

2. Close all add-ons

3. etc.

 

But it still doesn't work.

 

Please help me figure it out

Thank You.

 

  • Hello,

     

    I don't know, if the following will help or solve the problem, but maybe you could give it a try.

     

    I can see on your picture, that you are in Page Layout for this file. So, please open one of your files at work and go back to the Normal view (View / Workbook views). Save the file and then open the file on your personal computer. Does the problem persist?

     

    If the problem is gone, then, switch to the Page Layout (on your personal computer) again and try to change the shape size. Does it crash again? If yes, then re-open the file and select another printer on from your Excel, e.g. the MS XPS Document Writer. If you then try to resize the shape again and it does not crash, then I guess that the problem is printer driver related on your personal computer.

     

    Best,

    Mourad

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