Forum Discussion
Excel 2019 index match formula not working with multiple workbooks
I've been using the function combination of INDEX and MATCH to retrieve data from multiple workbooks for some time now, but now that I'm using Excel 2019, I cannot access other workbooks when I try t...
grgrobin1206 have you found a solution? I just upgraded from 2013 to 365 and I'm having the same problem. I can use match and select an array in a different workbook...
No yet; hoping that someone else in the Tech Community has come up with a solution. Thanks for the feedback, hynguyen. Is it possible that a setting in Excel 2019 needs to be changed?
grgrobin1206 I do not think I have ever changed Excel default settings since installing it. Sorry that you've got that problem. Hope Tech support may help you to figure it out.
- Thanks for the responsed; really appreciated. How can I contact Microsoft Tech support? Does it matter that this is a software installation on my laptop used for work and not my home pc?
- The way I contacted them: In Excel on the top ribbon there is a "Help" tab, there is an option "contact support". I'm not sure if it will be the same for 2019 though... There might be some legal issues if it's for your work, I'm not sure. They remotely logged onto my laptop to do the fix, not sure if your company will allow that? It all was very secure and professional though.
But all they did for me, and it work, was run an update....You can check it if you haven't yet. Go to File>Account> then there should be an update option, just click on that.
grgrobin1206 I just had Microsoft tech support have a look for me. On my side, it was only an update that I had to run (which I should've probably checked first of all, but I only installed 365 2 days ago, so I thought it would've been the latest updates). I'm not sure if you can do updates with 2019, but maybe worth having a look.
