Forum Discussion
Downloading Microsoft 365 and Office Updates-Not Completing!
For the first time, my roughly weekly Microsoft 365 and Office Updates download, for my Microsoft 365 Insider Current Channel (Preview), attempting to be executed from the Excel-Account screen, is not completing after multiple attempts, the last one waiting an entire hour. I received the attached error message. Please advise ASAP! Thanks.
Steve
- I'm getting the same issue today, started from Outlook. It's just stuck showing:
"Downloading Microsoft 365 and Office updates..."
This is also on the insider preview channel. I don't seem to be able to run a repair either because this is stuck.- Yes, I tried both last night and again just now, and am having this same very annoying issue with this update as I had with the preceding update before it ultimately worked after multiple tries. I really wish Microsoft would get its act together with what should be routine update processes instead of headache-filled ordeals.
- I've tried doing an offline repair and that didn't work and now I'm in the process of doing an online repair. It uninstalled Office and now it's stuck downloading it again. It just says, "We're getting things ready...". Presuming this is an issue with the insider preview channel. I will have to revert back to broud and try re-installing from there.
- After repairing both Microsoft 365 App items in my Windows Apps list, the update process finally was downloaded and installed. Very strange behavior this time.
